Dashboards -- Customer Journey Analytics

To access these Dashboards, go to Shared Spaces, click Customer Insights, and then click Customer Journey Analytics. If you do not see the Customer Journey Analytics space, that means that you do not have a Customer Journey Analytics subscription. If you believe that you do have such a subscription, please contact your Janrain representative.


Report: Customer Journey Events By Hour and By Minute

Customer and anonymous user event tracking. Visualizations include:

  • Journey Events By Day Hour (Last 24 Hours)
  • Journey Events By Minute (Last 60 Minutes)
  • Journey Events List (Table)

Available filters:

  • App ID
  • Event Type

Report: Customer Journey Explorer

Customer and anonymous user event tracking. Visualizations include:

  • Journey Events By Day
  • Journey Anon Users By # Of Events
  • Journey Events List (Table)

Available filters:

  • App ID
  • Domain Uuid
  • Janrain Uuid
  • County (of Events)
  • Date Range

Report: Customer Journey Summary

Anonymous vs. known user comparisons. Visualizations include:

  • Journey Anon vs Known Conversion
  • Journey Conversion By Week
  • Journey Events By Day & Event Type
  • Journey Anon vs Known Users By Day
  • Journey Top 15 Browser Languages
  • Journey Top 15 Browser Time Zones
  • Journey Event Actions By Anon Users
  • Journey Event Actions By Anon Users (Null Removed)

Available filters include:

  • App ID
  • Browser Time Zone
  • Browser Language
  • Event Type
  • Date Range