Preparing Salesforce to Integrate with ProfileSync

On the Salesforce side of things, there are two things you must do before you can connect to ProfileSync:

  1. You must create a Salesforce connected app.
  2. You must add new fields that map to the user profile attributes being copied from the Identity Cloud. At a minimum, you need to add a field to your Salesforce Contact object that maps to the Akamai UUID. The UUID will act as a foreign key: an attribute from one database (Akamai) that can uniquely identify a user in a second database (Salesforce).

These two activities are discussed in more detail in the following sections.